Opt-Out / Unsubscribe Policy
The Client :
In this page, the term "Client" or "Customer" will refer to the company who owns the mailing list.
The Recipient :
In this page, the term "Recipient" or "User" will refer to the person receiving the email.
The Policy :
Opt-Out policy defines the way by which a recipient gets removed from a customer's mailing list, and the way by which the client is informed of the recipient's removal request and the actions that he has to take upon a removal request.
Removal of a recipient from a mailing list :
Every mail sent from CustomerNews' servers includes an instant removal link.
Upon submission of the removal request, the recipient is immediately taken off the client's mailing list and will not receive any more emails from the client from then on.
The recipient is also informed of the removal request.
Informing the customer of the removal request :
Once a removal request has been submitted, CustomerNews immediately informs the customer of the removal request so he can do further actions on his behalf.
Actions to be taken by the customer :
Once the customer has been notified by CustomerNews of the recipient's removal request, it is solely the customer's responsibility to take the recipient off his mailing list and flag his address "do not send".
Next: Anti-Spam Policy
In this page, the term "Client" or "Customer" will refer to the company who owns the mailing list.
The Recipient :
In this page, the term "Recipient" or "User" will refer to the person receiving the email.
The Policy :
Opt-Out policy defines the way by which a recipient gets removed from a customer's mailing list, and the way by which the client is informed of the recipient's removal request and the actions that he has to take upon a removal request.
Removal of a recipient from a mailing list :
Every mail sent from CustomerNews' servers includes an instant removal link.
Upon submission of the removal request, the recipient is immediately taken off the client's mailing list and will not receive any more emails from the client from then on.
The recipient is also informed of the removal request.
Informing the customer of the removal request :
Once a removal request has been submitted, CustomerNews immediately informs the customer of the removal request so he can do further actions on his behalf.
Actions to be taken by the customer :
Once the customer has been notified by CustomerNews of the recipient's removal request, it is solely the customer's responsibility to take the recipient off his mailing list and flag his address "do not send".
Next: Anti-Spam Policy